Premium Cotton & Linen Bedsheets for Everyday Luxury

Refund & Cancellation Policy

Effective Date: 5 June 2025
Business Name: Shreevedapam
Website: www.shreevedapam.com
Contact Email: contact@shreevedapam.com

1. Order Cancellation

  • Before Shipping:
    Customers may cancel their order within 6 hours of placing it, provided the order has not yet been shipped. Please email us at contact@shreevedapam.com or call us at +91 75888 27945 with your order ID to request a cancellation.

  • After Shipping:
    Once the order is shipped, cancellation is not possible. You may instead opt for a return (see Return Policy below).

2. Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your product, you may request a return under the following conditions:

Eligibility for Return:

  • The return request must be made within 7 days of delivery.

  • The item must be unused, unwashed, and in its original packaging with all tags intact.

  • Return is accepted only for:

    • Damaged or defective products

    • Wrong item delivered

    • Product not as described on the website

Non-returnable items:

  • Used or washed bedsheets

  • Products returned without original packaging

  • Items purchased during clearance or final sale

Return Process:

  • To initiate a return, email contact@shreevedapam.com with your order ID, reason for return, and photos of the product.

  • Our team will review and approve eligible return requests.

  • A reverse pickup will be arranged (where available); if not, the customer may be asked to ship the product themselves.

3. Refund Policy

  • Once the returned product passes quality check, we will initiate the refund process.

  • Refunds are processed within 5–7 business days to the original payment method.

  • In case of COD orders, the refund will be issued via UPI or bank transfer.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

4. Exchange Policy

  • We currently do not offer direct product exchanges.

  • If you wish to replace an item, please return it as per our return policy and place a new order for the desired product.

5. Contact Us

If you have questions about cancellations, returns, or refunds, feel free to contact us:

Name: Bhagyashri Kulkarni
Phone: +91 75888 27945
Email: contact@shreevedapam.com